I'm currently on a Class Package, New Client 4-Pack, or Unlimited Membership, can I join The Challenge?
Yes, we will suspend your Package during The Challenge. If you have an Unlimited Membership, the $25 class rate is a less economical option so we would not recommend suspending. Never fear! You can still participate in the #RefineTake2 community online @RefineMethod and enjoy our secret grand prize, while remaining on your Unlimited Membership.
When does The Challenge week begin?
The Challenge week runs from Monday to Sunday. Regardless of the day of the week you join The Challenge, your 2-class per week required minimum will begin the following Monday.
How do I buy Challenge Classes?
First, email firstname.lastname@example.org to join The Challenge. Once you've signed up, you will see the option to purchase "Take 2 Challenge Single Classes" appear in the Online Store under "Class Packages." Select your desired number of Challenge Classes under "Session Count," then buy and book. You may buy multiple classes at once on the website (although you must purchase one class at a time on the Refine App).
Can I only buy 2 Challenge Classes per week?
No! You can buy and use an unlimited number of Challenge classes through April 2nd. However, all Challenge classes must be used by April 2nd when they expire.
What if I miss a week?
You will receive 1 "free pass" to be used for travel, illness, or a busy week. Your 2-class per week minimum requirement will then resume the following week. Regardless, all Challenge Classes expire April 2nd, 2016.
What if I am traveling for a longer period or on multiple trips during The Challenge?
Every Challenge participant receives 1 "free pass" week. If your travel schedule necessitates more than 1 week off from The Challenge, it may not be the right fit. Check out our Class Packages, which have a 1 year expiration or our Unlimited Membership, which can be suspended multiple times for any travel of 4 days or more.
What happens if I have Challenge Classes left on April 2nd?
All Challenge Classes must be used by April 2nd or they will expire.